volunteer at The Brain Charity cafeWe are proud to say that The Brain Charity has a dedicated and passionate volunteer team that have been recognised for their excellence with The Queen’s Award for Voluntary Service, the highest award given to volunteer groups in the UK. This is a testament to the vital work that our volunteers do. Volunteers are essential to the success of our charity and we feel lucky to have such a fantastic community here in Liverpool. The Brain Charity has been helping people since 1993 and without our volunteer team we would not have got this far.

We have all sorts of people volunteer for us, with a wide range of backgrounds and ages. Some of our volunteers are young people looking for experience, and some work with us after they have retired from long successful careers. What all our volunteers have in common is their wish to help other people and contribute to their community. There are many different roles that volunteers can take on:

  • Receptionist
  • Café Assistant
  • Library Assistant
  • Carers Advocates
  • and many others besides.

We recruit every three months, which involves a recruitment session where we invite potential volunteers to our centre in Liverpool city centre. We find out what skills and interest’s they have and, once we have found a role for them, we invite them to an induction day to talk through the role, health & safety and our volunteering policies.

Click on their names below to see what some of our volunteers said about their experience:

volunteer at The Brain Charity“I’m currently studying a BA Hons in Psychology with the Open University, finishing in May. I originally decided to volunteer at The Brain Charity because I came for a coffee at The Brain Food Café with a friend who is a volunteer therapist for The Brain Charity and it struck me how friendly the place was.

I think that many important organisations wouldn’t be able to run without volunteers so I feel it is important to take part. I am also hoping to gain some work experience for my prospective career as an advocate and The Brain Charity provided the perfect opportunity for me.

It is great to work with the Carer’s Advocacy team here - I have learnt so much from them and the new situations that present themselves whilst helping out. These have strengthened my desire to work in advocacy in the future as I have found the role varied and rewarding.

I’ve made new friends and I think the social side of volunteering is a nice aspect too.”

volunteer at The Brain Charity“Hello my name is Jan and I’m a volunteer here at The Brain Charity.
I was diagnosed with a brain tumour in 2012 and even though it was successfully removed it left me with several deficits including difficulty with my memory and fatigue, which meant I had to give up my job at the bank as it was too difficult for me to do.

As I’d always worked the prospect of doing nothing was a daunting one for me; luckily I heard about The Brain Charity and came along to one of their volunteer open days to find out more. I immediately felt at home and decided to join the volunteer team.

I’ve been volunteering since 2013 and I look after reception on a Thursday afternoon. I answer the phone, deal with enquires and help with admin. I’ve also helped in the Cafe and I’m the volunteer representative which means that I deal with any issues or concerns that other volunteers may have, I’m pleased to say that I’m not much in demand in that role as being a volunteer at the charity is a very positive experience!

Volunteering at The Brain Charity has helped to boost my confidence and I’ve made lots of new friends as well as gaining a very active social life due to all of the social activities that the charity lays on. I feel like I’m getting back to being me and the feeling of belonging and helping others in similar circumstances gives me a real sense of purpose.

I’d recommend volunteering at The Brain Charity to anyone and as lots of our volunteers, including myself, have neurological conditions I think it’s a very positive way of helping people who come in to use our services as we understand what they are going through.

Thanks for reading about me!”

volunteer at The Brain Charity“I have been volunteering with The Brain Charity for a little over two years, and more recently, after I retired from full time work, I became a Trustee of the Charity.

My dad had a severe stroke in his late 60s and, subsequently, both he and my mum lived with dementia in their final years. Our family has seen at first hand the effect neurological conditions can have on otherwise fit and active people, and the knock-on impact to those around them. In my role as a volunteer and Trustee, I support the Charity’s finance and accounting team. Together with others, I also get involved with various compliance and governance matters, to help ensure that The Brain Charity is operating as it should do, and that all monies donated are spent in the right way. I also enjoy supporting the events where I can.

I have been to the Ball, Walk ‘n’ Wheels, the Film Nights and the Carol Concert. I hope to do so again in 2018, plus I am hoping to complete The Great North Run in September, when I am aiming to raise £3,000+ for the Charity.”

If you have a few spare hours a week, we would love to hear from you. If you would like to volunteer with us, but don't have the time to make a regular weekly commitment, we'd still like to hear from you, even if you can only spare a few hours for special events two or three times per year. if you passionate about helping people we will always be interested in developing a bespoke role with you. The nature of the work at the centre requires a mature attitude, but no age limit is set. We welcome applications from all sections of the community. No formal qualifications are required.

Apply Now!

Fill out our online form or come into the centre to the pick up a paper copy. Please feel free to email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or phone us on 0151 298 2999 if you have any questions or need help filling out the form. Or visit us at our home on Norton Street in Liverpool’s city centre, minutes from Lime Street.

We look forward to you becoming part of our community.

volunteers at The Brain Charity6

The Brain Charity is proud to have been granted the Queens Award for Voluntary Service


Video: Introducing The Brain Charity

Volunteer Application Form

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